Jamie Watt is Vice President of Global Support Services. In this role, Jamie leads Technical Support, Customer Care, RemoteDBA Services, and EDB’s online community platform of PostgresRocks.Com. Jamie brings over twenty years of experience in the industry, with organizations ranging from startups to the F500 and G2000, in roles ranging from system administration and support to data analytics and process design.

Previous to EnterpriseDB, Jamie’s most recent role was in leadership with Dell EMC, as an original member of the Equallogic acquisition; there, he was instrumental in development and delivery of a best-of-breed global Support program for Dell’s storage portfolio, as well as a key driver in UX/UI evolution for mass-scale Services tools - all with the single focus of driving better customer experience.