Technical Account Management

Get proactive, assigned assistance to ensure you’re getting the most from your EDB products, solutions and support today, and also ideally positioned to leverage tech advances tomorrow
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Why choose our Technical Account Management service?

  • Drive digital transformation

    Technical Account Management proactively delivers strategic guidance through a broad range of services—from database migration and upgrade planning to architecture advice and Postgres mentorship—that enable your organization to deliver the projects and systems that move the needle for your business. 

  • Accelerate time to value

    Your assigned Technical Account Manager will leverage EDB methods, tools and best practices to ensure quick migrations, deployments and upgrades as well as fast-tracking Postgres adoption so you can maximize your ROI.  

  • Reduce risk

    By leveraging the proactive guidance provided by your EDB Technical Account Manager you can make the best decisions and approaches for your deployments, migrations, and optimizations. They will also help you comply with regulations, requirements and implement enhanced security features.

  • Simplify and scale

    Learn from EDB experts how to simplify and deploy complex operations and advanced architectures that can scale as you grow. 

Our Technical Account Management service offers guidance on:

Case and support managementSelecting and using proprietary and open source toolsDesigning a major version upgrade strategy
Approach to large projectsPrioritization of database initiativesEnsuring cloud Postgres success

Technical Account Management options

Benefits

STANDARD

ADVANCED

PREMIUM

Hours of work / month    Up to 16Up to 40Up to 60
Review cadence    Monthly    WeeklyWeekly
Planning    Quarterly, online    Quarterly, on-site    Twice quarterly, on-site
 
EDB Executive Sponsor    --

Ready to meet your Technical Account Manager?

Find out how to get proactive, assigned assistance to ensure you’re getting the most from your EDB products and solutions today, and be ready to leverage the technical advances of tomorrow.

Contact Us